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South East Water

From 7th April 2015 ​Aquam Water Services will be the service provider for all hired standpipes on behalf of South East Water.

Our contact details are:

0844 984 1589

SouthEastWaterLogo

Our customer services team will be on hand to assist both new and existing customers with the standpipe application process and ensure that you receive your new metered standpipe quickly and efficiently.

Existing Customers with a South East Water Standpipe

Customers who are already in possession of a hired standpipe from South East Water as at 7th April will be contacted automatically to arrange an appointment to exchange their existing standpipe for a brand new industry approved 22mm metered standpipe from ourselves.

We will arrange to carry out this exchange at a time and place convenient to you.

All existing South East Water standpipes must be exchanged and returned by 30th April whereupon a meter reading will be taken and a final bill issued by South East Water.

New Customers

New customers may apply to ourselves directly for a metered standpipe by completing an application form, standpipe rental will be charged at £25.00 per week together with any water used charged at £1.29 per cubic metre (1,000 litres) all prices exclude VAT.

Delivery & Collection Service

In future as part of our enhanced service we will offer customers the ability to collect or receive delivery of their standpipes on a same day or guaranteed 24 hour delivery basis. Delivery is available throughout the South East Water Region for a fixed charge of £15.

Meter Readings

Customers will be required to provide meter readings on a monthly basis and these can be provided to us by:

Phone: 0844 984 1589

E-Mail: southeastwater@waterservicesltd.com

Web - Using the Meter Readings Tab on this webpage