Bristol Water

Since 1st August 2025 Aquam Water Services has been handling all applications for the hire of temporary water standpipes for use within the Bristol Water network.

Our contact details are:

01935 319295

bristolwater@aquamcorp.co.uk

Unit 3, Bartlett Court, Lynx Trading Estate, Yeovil, Somerset BA20 2NZ

Our team are on hand to assist both new and existing customers with the standpipe application process and ensure that you receive your metered standpipe quickly and efficiently.

Please note that only approved standpipes obtained through ourselves may be used within the Bristol Water network and the use of any other equipment will neither be compliant nor legal and could result in prosecution.

If you witness an unapproved standpipe being used please report it to us either directly to the depot or via a link on this page. All reports are treated in the strictest confidence.

Standpipe Applications

If you would like to process a standpipe application or receive a quote, please complete the below application form and a copy of your application/quote will be emailed to you and the depot for processing.

Please be aware that you must have an account with us to be able to place an order.

If you don’t currently have an account, please complete our Credit Account Application via the link on this page.

Standard Charges

22mm Metered Standpipe Rental - £42.00 per week

£1,331 Annual pre-payment

40mm Metered Standpipe Rental - £62.00 per week

£1,962 Annual pre-payment

Water Usage - £1.8747 per cubic metre
(all prices exclude V.A.T)

*A £200 deposit may be required

**Pre payments are non-refundable if the standpipe is off-hire before the end of the agreed term

Delivery & Collection

We aim to deliver as soon as possible to meet your needs, to anywhere within the Bristol Water network (price on application), alternatively customers may prefer to collect from their nearest available depot.

Please note you will need to contact the Office prior to your requested collection date to arrange the Off‑hire.

Meter Readings

All our standpipes are now supplied with smart meters that allow us to obtain meter readings remotely. On occasions we will request a meter reading from you and this can be supplied to us by:

Phone – 01935 319295

E-Mail – bristolwater@aquamcorp.co.uk

Hydrant Use

22mm Approved Standpipes are permitted to be used on wash-out hydrants in the Bristol Water region.

The use of Fire Hydrants is strictly prohibited unless prior permission has been given by Bristol Water.

Bristol Water standpipes are only permitted to be used on hydrants in the Bristol Water region, if you require a standpipe out of this area, please locate the correct water company via our interactive map and contact the relevant depot.

If you require any further assistance please don’t hesitant to contact us.

Calm Network Training

It is recommended that each user operating standpipe equipment on this network should have a Calm Network Certificate.

On successful completion of the free online Calm Network Training course, operators receive a certificate. Their details are registered on a central database for a year, after which an annual refresher course is required to keep their skills up-to-date.

Any further questions, please phone 01332 412303 or email calmnetwork@aquamcorp.co.uk.

Click here to register for Calm Networks Training (will open in a new browser tab)

Our depot opening hours are 7.30am to 4.00pm Mon - Friday.

Please note - the water areas are a guide only and are not accurate to street level.

Approved Hydrants

View approved hydrants for the Bristol Water area.

Credit Application

Click here to apply for a credit account.

Report Hydrant Misuse

Click here to report unapproved Standpipes.

Terms & Conditions

Click here to view or print our T&Cs.

Standpipe Application Form

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