Northern Ireland Water

Since 2nd June 2025 Aquam Water Services has been handling all applications for the hire of temporary water standpipes for use within the Northern Ireland Water network.

Our contact details are:

028 9002 5644

niwater@aquamcorp.co.uk

Aquam Water Services, Unit 2, Dargan Industrial Park, Dargan Crescent, Belfast BT3 9JP

Our team are on hand to assist both new and existing customers with the standpipe application process and ensure that you receive your metered standpipe quickly and efficiently.

Please note that only approved standpipes obtained through ourselves may be used within the Northern Ireland Water network and the use of any other equipment will neither be compliant nor legal and could result in prosecution.

If you witness an unapproved standpipe being used please report it to us either directly to the depot or via a link on this page. All reports are treated in the strictest confidence.

Standpipe Applications

If you would like to process a standpipe application or receive a quote, please complete the below application form.

Please be aware that you must have an account with us to be able to place an order.

If you don’t currently have an account, please complete our Credit Account Application via the link on this page.

Rental Procedures

for a minimum period of one month and a maximum period of 12 months for a 25mm diameter Standpipe
for a minimum period of one week and a maximum period of 12 months for a 63mm diameter Standpipe

You will require a separate licence for each individual standpipe.

Standpipe Rental Charges

25mm Diameter

Months on hire		Charge (ex.Vat)
1		£92.00
3		£180.00
6		£314.00
12		£580.00

63mm Diameter

Weeks/Months on hire		Charge (ex.Vat)
1 Week		£91.00
1 Month		£166.00
3 Months		£360.00
6 Months		£652.00
12 Months		£1,236.00

Payment

We will ask for advance payment by cheque, credit card or BACs before your standpipe and licence is issued. Please note that the above charges are excluding VAT. Payment for your licence which includes our corporate standpipe can be made through the Aquam Water Services Standpipe Rental Desk. Details of our licence application process, terms and conditions and the current standpipe charges can be obtained by referring to our web site, by email or telephone number as detailed below. Once we have received your standpipe licence payment, we will issue you with a licence, standpipe and receipt.

Delivery & Collection

We aim to deliver as soon as possible to meet your needs, to anywhere within the Northern Ireland Water network (price on application), alternatively customers may prefer to collect from our Belfast depot.

Please note you will need to contact the Office prior to your requested collection date to arrange the Off‑hire.

Return

Two weeks before the end of the licence period you will receive a reminder from our Standpipe Rental Desk highlighting that your standpipe licence period will soon expire. If you do not receive this reminder please contact the Standpipe Rental Desk.

It is the responsibilty of the licence holder to return the standpipe prior to the expiry of the licence, or to extend the licence.

Equipment

Only approved Aquam NI Water standpipes which have been approved for use under a valid licence may be connected to the public water network.

Approved Aquam NI Water standpipes must not be modified in any way. If the standpipe develops a defect then contact the standpipe rental desk where a replacement standpipe and licence will be issued.

If any of the equipment is damaged or lost, you may be liable for additional charges.

Should you require any further information or assistance please contact Standpipe Rental desk.

Hydrant Use

25mm and 63mm approved standpipes are only permitted to be used on wash-out hydrants in the Northern Ireland Water region.

The use of Fire Hydrants is strictly prohibited unless prior permission has been given by Northern Ireland Water.

If you require a standpipe out of this area, please locate the correct water company via our interactive map and contact the relevant depot.

If you require any further assistance please don’t hesitant to contact us.

Our depot opening hours are 7.30am to 4.00pm Mon - Friday.

Please note - the water areas are a guide only and are not accurate to street level.

Credit Application

Click here to apply for a credit account.

Report Hydrant Misuse

Click here to report unapproved Standpipes.

It is an offence to take water from a hydrant by any means other than a licenced approved standpipe obtained from NI Water. The use of non-NI Water issued standpipes on our water network is strictly prohibited and is a breach of Article 236 of the Water and Sewerage Services (NI) Order 2006.

Terms & Conditions

Click here to view or print our T&Cs.

Meter Readings

All our standpipes are now supplied with smart meters that allow us to obtain meter readings remotely. On occasions we will request a meter reading from you and this can be supplied to us by:

Phone – 028 9002 5644

E-Mail – niwater@aquamcorp.co.uk