Thames Water

​Since the 1st May 2012 Aquam Water Services has been handling all applications for the hire of temporary water standpipes for use within the Thames Water network.

Our contact details are:

01895 231768

thameswater@waterservicesltd.com

Thames2

Our team are on hand to assist both new and existing customers with the standpipe and licence application process and to ensure that you receive your metered standpipe quickly and efficiently. All applicants must obtain the correct water licence, which is based on your likely daily water requirements.

Please note that only approved standpipes obtained through Aquam Water Services Ltd are authorised to be used on the Thames Water network and the use of any other equipment will neither be compliant nor legal and could result in prosecution.

If you witness an unapproved standpipe being used please report it to us either directly to the depot or via the link on this page. All reports are treated in the strictest confidence.

Standpipe Applications

If you would like to process a standpipe application or receive a quote, please complete the below application form and a copy of your application/quote will be emailed to you and the depot for processing.

Standard Charges

(all prices exclude V.A.T)

25mm Metered Standpipe Hire
 - 
£33.50 per week
    £550.00 Six-month pre-paid rate
    £950.00 Annual pre-paid rate
60mm Metered Standpipe Hire
 -
£56.50 per week
    £730.00 Six-month pre-paid rate
    £1280.00 Annual pre-paid rate

The scale of regular user licences and charges can be found in the following table:

Regular User Licences 

  All prices exclude VAT

Low Demand (0 to 1.0m³ per Day)
Only applicable to 25mm Standpipes

  £342.53 per Year
Average Demand
(1 to 10m³ per Day)  
  £1739.55 per Year
High Demand
(10 to 20m³ per Day)
  £3485.82 per Year
Very High Demand
(More than 20m³ per day)
  By Agreement
Shorter Term Licences available   On Application

Daily Usage

  Allows to extract up to 20,000 litres per day
First Day   £129.85
Subsequent Days   £44.77

Please note, all invoices for licenses and standpipes for the Thames Water network are due for immediate payment and standpipes and licenses can not be released until payment has been received.

Delivery & Collection

We are able to deliver standpipes within 1 working day anywhere within the Thames Water network (please enquire for cost), alternatively customers may prefer to collect from their nearest available depot.

Meter Readings

All our standpipes are now supplied with smart meters that allow us to obtain meter readings remotely. On occasions we will request a meter reading from you and this can be supplied to us by:

Phone – 01895 231768

E-Mail – thameswater@waterservicesltd.com

Customers may also use the Meter Readings Form on this webpage.

Hydrant Use

25mm and 60mm approved standpipes are only permitted to be used on wash-out hydrants in the Thames Water region.

The use of Fire Hydrants is strictly prohibited unless prior permission has been given by Thames Water.

If you require a standpipe out of this area, please locate the correct water company via our interactive map and contact the relevant depot.

If you require any further assistance please don’t hesitant to contact us.

Standpipe Application Form

Your application has been submitted and will now be processed.

A confirmation message has been sent to your email address.

Note: You may have to check your email junk folder.

Thank you, we'll be in contact again shortly!



If you prefer to use a paper form, download our applicaton form below:

Aquam Water Services are proud to have achieved the following accreditations.

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