​Hafren Dyfrdwy - Severn Dee

From ​1st July 2018 Aquam Water Services will handle all new applications for the hire of temporary water standpipes for use within the ​Dee Valley Water network.

Our contact details are:

0330 058 5038


Our customer services team will be on hand to assist both new and existing customers with the standpipe application process and ensure that you receive your new metered standpipe quickly and efficiently.

Please note that only standpipes obtained through ourselves in future may be used within the ​Dee ​Valley Water network and the use of any other equipment will neither be compliant nor legal and could result in prosecution.

Customers with existing standpipes hired directly from ​Dee Valley Water prior to the introduction of this scheme remain unaffected until the expiry of their current agreement.

With effect from 1st ​July 2018 Standpipe Hire Charges and Water Usage charges will change:

22mm Metered Standpipe Rental - £31.85 per week

40mm Metered Standpipe Rental - £53.95 per week

Water Usage - £1.46 per cubic metre
(all prices exclude V.A.T)

Delivery & Collection

We are able to deliver standpipes within 1 working day anywhere within the network (delivery cost will be quoted) alternatively customers may prefer to collect from their nearest available distribution point.

Meter Readings

Customers are required to provide a meter reading on a monthly basis. This can be supplied to us by:

Phone – 0330 058 5038

E-Mail –

Customers may also use the Meter Readings Tab on this webpage