United Utilities

Terms and Conditions For Metered Standpipe Hire

Unauthorised fitting or use of a hydrant standpipe on United Utilities water network is both dangerous and illegal. United Utilities policy is that the use of illegal apparatus will result in prosecution.
  • Under no circumstances should a Standpipe be used on Fire Brigade Hydrants (i.e. plated hydrants usually marked ‘FH’ or a yellow plate on a wall or concrete post nearby.)
  • Metered standpipes will only be available for hire where no alternative supply is available at the site or location.
  • The metered Standpipe should not be used in lieu of a standard Building water supply. Applications for building water connections can be made to United Utilities on 08457 462200.
  • Only United Utilities metered standpipes can be used to connect to our network. As a metered standpipe user you will be required to take meter readings on a monthly basis and telephone the reading through to 0151 257 7992.
  • The standpipe and associated hoses should not be used to provide water for domestic use. Supplies for domestic use should be taken from a normal metered water connection using suitable materials. (Applications can be made as above)
  • 50mm (2 1/2”) standpipes must only be used on designated hydrants. Please contact the water fittings section on 01925 428240 for a list of these hydrants in the area that you are working. If you connect a 50mm standpipe on a non designated hydrant you may cause network problems, you may also be liable for damages and insurance claims.
  • Strict hygiene procedures MUST be followed at all times. When connecting and disconnecting a standpipe, the chamber should be clean and any water and debris must be removed. The standpipe should be handled and stored separately from any contaminated environment before, during and after use. Standpipes should not be used for high-risk activities in contaminated environments such as sewer jetting etc.
  • Our standpipes contain a line strainer (filter), and this must be maintained and kept clean. The hirer and operator of the standpipe will be liable for any costs incurred to Aquam Water Services as a result of damage to the metered standpipe or hydrant that has been used.
  • All connections using hydrants and standpipes must be in accordance with the Water Supply (Water Fittings) Regulations 1999. Particular attention must be made to the provision of air gaps at the fill point of any vehicle or tank or other receptacle. Failure to provide the correct air gap is an offence.
  • You should not leave a standpipe unattended while connected to our network. If you attach a hose you are responsible to ensure this is done in accordance with all relevant health and safety requirements.

Operating Hydrants

Before operating any of our apparatus please note the following advice.
When attaching a standpipe
(This applies to all types of hydrant outlets)
  • Clean out the hydrant pit of any debris
  • Flush the hydrant to clear the connection point
  • Spray the hydrant and standpipe with disinfection spray (e.g. Milton’s)
  • Do not cross thread the outlet.
  • Do not apply any bending or sideways load to the standpipe.
  • Visually inspect the standpipe to confirm it is fitted correctly.
  • Operate the spindle at arms length.
  • Do not stand directly over the hydrant pit as any failure of the unit could result in water and debris being forced vertically upwards.
  • You should always open and close the hydrant in a slow and controlled manner.
  • If any hydrant does fail in operation please report it to U.U. immediately.